Help
Support
For the member app, your membership, or anything else — one address, and a person reads it.
Email us
support@ascend-performance-ph.com
This is the address for everything: a problem with the app, a question about your membership, a data privacy request, or telling us something is wrong. We aim to reply within two working days.
Call or visit the front desk
Open ASCEND's address in Google Maps (opens in a new tab)
Bonifacio High Street, H22X+8V2, 7th Ave, Taguig City, 1635 Metro Manila. Open 6:00 AM – 10:00 PM, every day.
The member app
The ASCEND member app is being built and is not out yet. There is nothing to install and no account to set up. We will say here when it launches.
Deleting your account
When the app launches you will be able to delete your account yourself, from inside the app or by signing in through a browser. Either way, you can ask us at any time to remove anything we already hold about you — see the account deletion page.
Your data
What we hold and what we do with it is set out in the privacy notice, including the section covering the member app. The terms cover the rest.